Data & Privacy Center

Data We Collect

Information You Provide

• Account registration: name, email address, password (hashed).
• Profile information: display name, bio, avatar, links.
• Content: videos, audio, comments, messages, community posts.
• Payment information: processed and stored by our payment provider (Stripe). We do not store full card numbers.
• Communications: support requests, feedback, reports.

Information Collected Automatically

• Device information: browser type, operating system, device model.
• Usage data: pages visited, features used, watch time, search queries.
• Network information: IP address (anonymized for analytics), approximate location.
• Cookies and similar technologies for session management and preferences.

Information from Third Parties

• Social sign-in providers (if you link accounts).
• Payment processors for transaction confirmations.
• Analytics partners (aggregated, non-identifying data only).

How We Use Your Data

Data Sharing

We do not sell your personal data. We share data only in these circumstances:

• Service providers: Infrastructure, payment processing, email delivery — under strict contractual protections.
• Legal requirements: When required by law, court order, or governmental request.
• Safety: To prevent imminent harm to individuals or illegal activity.
• Business transfers: In the event of a merger or acquisition, your data would transfer with the platform.
• With your consent: Any sharing not listed above requires your explicit permission.

Data Retention

• Active accounts: Data is retained for the life of the account.
• Deleted accounts: Personal data is deleted within 30 days of account deletion. Some data may be retained longer for legal compliance (e.g., transaction records for 7 years).
• Content: Removed content is purged from all systems within 90 days.
• Logs: Server logs are retained for 90 days, then anonymized or deleted.
• Backups: Backups containing deleted data are purged within 90 days.

Your Privacy Rights

Everyone

• Access: Request a copy of all data we hold about you.
• Correction: Update or correct inaccurate data.
• Deletion: Request deletion of your account and associated data.
• Data portability: Export your data in a machine-readable format.
• Opt-out: Unsubscribe from marketing emails at any time.

GDPR (European Economic Area)

• Right to restrict processing.
• Right to object to processing based on legitimate interest.
• Right to withdraw consent at any time.
• Right to lodge a complaint with your local data protection authority.

CCPA (California)

• Right to know what personal information is collected and how it's used.
• Right to delete personal information.
• Right to opt-out of the sale of personal information (we do not sell data).
• Right to non-discrimination for exercising privacy rights.

Cookies

We use cookies and similar technologies for:

• Essential cookies: Authentication, session management, security. Cannot be disabled.
• Functional cookies: Preferences, language, theme. Can be managed in settings.
• Analytics cookies: Anonymous usage metrics. Can be opted out.

We do not use third-party advertising cookies or tracking pixels.

Children's Privacy

Vynzoa does not knowingly collect data from children under 13 (or the applicable minimum age in your jurisdiction). If we discover such data has been collected, it will be deleted immediately. Parents or guardians can contact us at privacy@vynzoa.com to request removal.

International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards through Standard Contractual Clauses (SCCs) and other legally recognized transfer mechanisms.